QualificationsEssential experience- A minimum of 1 years' experience in a similar or relevant sales role.- Proven experience in a telesales roles- IT knowledge advantageous- Experience with Salesforce or similar CRM- Lead generation, Outbound, B2B experience- Excellent written and verbal English and Thai Essential qualities or behaviours- Good communication skills & excellent telephone manner- The ability to build strong customer relationships- Dedicated individuals that are driven to deliver great results- Resilience and self-motivation to work in a fast-paced business environment- The ability to persevere to rgets- Demonstrated ability to take on responsibility and use initiative to prioritise work effectively under pressure and to tight deadlines.- Excellent interpersonal skills. Relates well to all kinds of people and can establish and build upon working relationships effectively- Working as part of a campaign team to achieve objectives for our clients- Dial between 150 - 250 numbers per day- Outbound Business calls on behalf of the world's largest technology brands- Handle objections and Generating sales opportunities and qualifying needs- Meet your campaign KPI's and activity targets- Work through call list as allocated by the Data team- Complete write up as per campaign specific layout- Ensuring all fields are filled specific to the campaign requirement and all write ups are spell checked, make sense and are up to standard- Check all prospect information is correct as provided on call by prospect, fill in any missing details on the prospects profile.- Ensure all prospect information on profile is grammatically correct.- Read and understand call scripts and write up examples on each campaign to help recognise the- Check related files in the campaign to download TAL and Exclusion lists if required on a campaign.- Ensure all qualifying requirements are met on call.- Liaise directly with Team Leader or through the Senior Team Leader if unsure of their campaign requirementsOther responsibilities:- Adhere to all policies and procedures in place in Direct IT.- Comply with all legislative requirements- Adhere to privacy, confidentiality policies and legal regulations.- May be required to call prospects to confirm details for lead to pass- Any other task reasonably requested by the Service Delivery Manager- Dial between 150 - 250 numbers per day- Hit 45 points target a wee**Experience**:- Sales: 1 year (preferred)**Language**:- English (preferred)
