About the Role A great opportunity awaits our Risk Strategy & Business Ops Manager who will take the wheel in identifying potential risk breaches and developing risk mitigation strategies in our fast-expanding business. Reporting directly to the Group Head of Risk, youll act as a thought leader within our Risk function, overseeing the development of a holistic approach in implementing risk management strategies and leading multiple ad hoc Risk special projects. Together with board members, CXOs, and external stakeholders, youll cultivate an effective risk culture within the organization, influencing functional stakeholders to implement other broad risk control strategies within their domains. Your efforts will directly bolster the continuous improvement of our platform integrity aimed at further amplifying users trust and perception of Gojek, ensuring a safe platform our users can count on and love to come back to.
What You Will Do
Analyze the effectiveness of the Risk processes and systems in use, and integrate corrective action or automation into these approaches
Ensure Risk Management policies and processes are clearly articulated by appropriate teams, and are regularly updated and communicated effectively
Oversee the administration and management of special risk assignments across businesses/ products and geographies
Ensure company leadership is kept abreast of the overall risk strategy and current status of significant initiatives, and are given the appropriate level of management support
Own workstreams to track users Trust perception of Gojek; understand these drivers and align initiatives aimed at maintaining and improving platform integrity
Support the building of technology and products relevant to Risk Function, including working and owning the relationship with relevant third parties
What You Will Need
At least 6 years of experience in analytical, problem-solving roles within a fast-paced environment; strong exposure to risk strategy and policy
Excellent people management skills and organizational agility to prioritize tasks and align a large group of senior stakeholders (including CXOs)
Proven track record for building and scaling programs from ideation to implementation; ability to take ownership and accountability for ambitious goals
Strong written & verbal communication skills to effectively collaborate with board members, CXOs, and external stakeholders in efforts to cultivate an effective risk culture within the organization
A data-driven, creative, and resourceful worker; a passion for data and the ability to use it to frame business decisions and tradeoffs effectively; strong problem-solving skills to turn complex issues into actionable steps
Ability to work comfortably with ambiguity, create structure out of chaos, proactively identify opportunities, take initiatives and multi-task in a fast-paced environment.
Ability to influence others without the need to be authoritative
About the Team
Our objective as Gojeks Risk Team is to ensure a safe and trusted platform that our users can trust, rely on, and love to come back to. Our team consists of multinational and multi-background individuals, working together to anticipate and predict potential threats to our platform, design and build tools to fight against and mitigate these threats, and implement and enforce these systems at scale. We partner closely with several cross-functional teams to ensure safe and secure transactions for our users, our Gojek businesses, and our extended ecosystem.
Our team is constantly working on projects that continuously bolster our platform, maintain Gojeks overall integrity, and improve the resilience of our ecosystem across all the countries and regions we operate in. This is a particularly exciting time to join our family as were focused on scaling this team to support Gojeks growing markets, businesses, and future product launches, propelling our services to all corners of the globe.
As a team, we're concerned not only with the growth of the company, but each other's personal growth and well-being, too. We're made up of musical geniuses (with some aspiring-karaoke superstars), active/gym rats (running, cycling, soccer, or just those that enjoy a breezy walk in the afternoon), and overall life enthusiasts (we like bonding over latest books, movies, and memes). When we aren't busy with work, we enjoy sharing the best places to eat and to visit in our respective cities, so that we can get together and visit these places once COVID subsides.
About Us
Gojek is a Super App. Its one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and dozen other products. It is Indonesias first and only decacorn. It's also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
Our Mission:To create and scale positive socio-economic impact for our customers, driver-partners, business and MSMEs.
As of 2021, Gojek processed more than $9 billion annualised gross transaction value across all markets where it operates - in Singapore, Thailand, Vietnam and Indonesia. We have the largest food delivery product in Asia, (outside of China), and the largest payments wallet in Southeast Asia.
Our investors include Google, Facebook, PayPal, Sequoia Capital, Tencent Holdings among others.
Gojek is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.
