Qa Order Processing

**What Is Shipper?**Shipper is a growing technology company based in Jakarta. **With our mission to moving our society forward**, we provide well-rounded logistics solutions for businesses of all sizes. Today, we offer several services including First-Mile Pickup and Delivery, Fulfillment/Warehouse Management, and Cross-Border shipping services. We are financially supported by eminent investors, including Naspers, Floodgate, Y-combinator, Lightspeed Ventures Partners, Insignia Ventures Partners, DST Global Partners, and Sequoia Capital India.**Why Join Shipper?**An opportunity to build the next Unicorn and work with some of the smartest people in their fields and specialties. While also creating impact by supporting small sellers and micro-entrepreneurs across the nation**How Do We Live Our Core Values CICIH?**- ** Customer**:Always Start with Customer First- ** Innovation**: Be Bold and Move Fast- ** Collaboration**:One-for-All, All-for-One- ** Integrity**:Lead with Integrity- ** Humility**:Build Trust through Humility**What will you do**:- Perform auditing/checking/controlling activity for Order Processing team members (agent) in-terms of data hygiene while they upload the order.- To make sure there are no errors performed by the Order Processing team member, in-terms of uploading the order.- Perform all data checking between received soft data by client against uploaded data by Order Processing team member.- Conduct & perform real time (daily basis) feedback with the agent while doing the quality control activity.- Create a tracker for soft data received count against data uploaded.- Create analysis & report (error found and propose the action plan).- Create the report of the agent performance on a daily/ weekly/monthly basis.- Conduct the 1:1 session, training session, propose & prepare training material for the Order Processing team.- Any other Quality Control activity in the future if needed.**What are the requirements**- Bachelor degree in any major- Advanced Excel skill- Data hygiene & data cleaning skill- Problem Solving & Analytical skill- Data accuracy skill- Proactive communication skill- Root cause analysis skill- Having coding & programming skill will be an added advantageW3JYmDSesR