Operations Specialist, Sales

South Pole is an energetic, global company offering comprehensive sustainability solutions and services.
With offices spanning all continents across the globe, we strive to create a sustainable society and economy that positively impacts our climate, ecosystems and developing communities.
With our solutions, we inspire and enable our customers to create value from sustainability-related activities.
Our Corporate Functions team is the "enablement engine" of South Pole.
Behind the scenes, we provide the business with world-class solutions and best practices that sustain business growth and success.
We cover key areas such as Finance, HR, Office Management, Legal, IT, Operations, etc.
If you are a smart, ambitious and dynamic professional with a strong passion to make a real difference in the fight against climate change, the below position may be right for you!
**Job summary**:
The goal of the Senior Operations Specialist is to support the Global Sales team with operational matters to ensure it can work in the most effective and efficient way.
This includes a broad variety of responsibilities such as improving processes and tools, compiling management reports and analysing data, supporting internal projects, and developing onboarding process and materials.
**Main tasks & responsibilities**:

- Maintain, update, improve and develop internal tools, processes, training materials and templates.
- Work closely with the Senior Operations Specialist Sales to support the Director of the Sales team with any operational matters and requests.
- Support the Global Sales team with operational issues and questions, in coordination with the Regional Operations team.
- Conduct data analysis tasks, to monitor business metrics and performance of the Global Sales team and support decision making.
Organise the results in compelling presentations or reports.
- Support Global Sales internal projects, aimed at enhancing efficiency or offering South Pole's clients an optimal customer experience.
- Update the onboarding process and tools training for new Sales team members.
- Contribute to the global Salesforce and revenue data checks to maintain data quality.
- Contribute to ensuring effective and efficient information flow within the Sales team, and between Sales and other departments (e.g.
Marketing, Solutions).
**Requirements**:
Essential
- A university degree, ideally in Business Administration, Political Sciences, Environmental Sciences, Sustainability, or related disciplines.
- Entry-level relevant work experience, conducting operational tasks effectively.
- Experience in situations where attention to detail was required.
- Experience in working in small teams, ideally within an international and multicultural context.
- Advanced skills with the use of Google Drive, IT platforms and technologies.
- A proactive, diligent and independent approach.
- Strong organisational skills: ability to multitask, focus and prioritise.
- Excellent interpersonal relationships, enjoy working with and supporting others.
- Process-oriented, with a taste for efficiency increase.
- Comfortable operating in a fast-paced international environment.
- Good prioritisation and time management skills.
- Excellent oral and written skills in English.
Desirable
- Experience with Salesforce or other CRM tools.
- Experience with Tableau or other data visualization platforms.
**What we offer**:
At South Pole, we care about our employees as much as we care about the planet.
South Pole is not just an employer, we are a Team.
South Pole does not just offer people a job, we offer you a career.
By joining our team, you will find strong purpose and deep meaning in everything you do.
You will have the chance to make a real difference for our clients and for the planet, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic, international and fast-growing organisation.
We're a planet of 7.5 billion unique and different people.
We all have a contribution to make and South Pole is proud to be an Equal Opportunity Employer.
We do not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, national origin, marital status or disability.
Our recruitment is decided on the basis of qualifications, merit and business need.