Monitoring both business and consumer transactions
Ensuring the agreed SLA is met
Onboarding merchants to the proposed and selected products
Coordinating with every stakeholder for transactional update
Communicating with every partner for maintenance and disturbance
Handling every transactional issue
Previous Working experience in related field 1 - 3 years.
Fresh graduates are open to applying.
Proficient at using Microsoft Office Tools (Word, Powerpoint, and Excel) and G-Suites (Docs, Sheets, and Docs)
Has the ability to analyze large quantities of data, accurately diagnose root cause problems, and lead operational changes to drive business results
Great team player and adaptable to changes
Familiar with using CRM and data visualization software
Experienced in multi-tasking with great attention to detail
Excel work cross-functionally and are comfortable managing various workstreams simultaneously