National Account Manager

Role SummaryWe are looking for a strategic and performance-driven National Account Manager (NAM) to lead our nationwide growth in the Modern Trade Independent Channel.
The NAM will take full ownership of local retail partnerships, lead a team of regional Account Officers, and ensure top-class distribution, visibility, and execution across Indonesia.This role is critical in delivering our ambitious market expansion plans by managing key accounts, optimizing channel strategies, and leading cross-regional sales execution efforts.Key ResponsibilitiesDevelop and manage strong commercial relationships with Modern Trade Independent accounts.Own and drive sales performance, profitability, and execution for the modern trade independent channel nationwide.Develop, implement, and track national sales plans in alignment with company objectives and brand priorities.Translate national strategies into actionable regional execution plans through the Account Officer team.Lead, coach, and develop a team of Account Officers and field personnel across multiple regions to ensure consistent execution and market presence.Monitor team performance through regular reviews, KPIs, and field visits.Ensure high standards of product availability, planogram compliance, in-store visibility, and promotional execution across all regions.Work with Trade Marketing to implement promotions program effectively at the store level.Lead annual and quarterly business reviews, negotiations, and trade agreements with key accounts.Set and monitor pricing strategies, trade terms, and promotional budgets, ensuring compliance and ROI.Identify and unlock new growth opportunities in underpenetrated regions and cities.Expand national footprint by onboarding new independent modern trade partners and regional accounts.Track market trends, competition activity, and customer feedback to refine go-to-market strategies.QualificationsBachelor's degree in Business, Marketing, or a related field.
MBA is a plus.Minimum 8 years of experience in FMCG, Beauty, or Personal Care, with significant exposure to national account management and Modern Trade Independent.Proven experience in leading regional teams and driving execution through a multi-level sales structure.Strong understanding of Indonesia's MTI landscape and distribution models.Fluent in English – both spoken and written.Highly strategic, analytical, and capable of managing multiple stakeholders.Strong leadership, negotiation, and cross-functional coordination skills.Willingness to travel extensively across Indonesia regions