Ms Delivery Technical Architect

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure.
We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment.
At NTT we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplace.
The majority of our roles are hybrid, meaning we encourage a balance of working from home and our local office.
Ask our recruitment team if this is a hybrid role.
**Want to be a part of our team?
**

The Technical Architect is responsible for the design, implementation and integrity of complex customer solutions delivered by NTT.
The solutions are primarily based on our portfolio of managed hosting components with customisation where required.
They can vary greatly in size and complexity from a single site ecommerce platform to Global outsourcing solutions.
**Working at NTT**

To be successful in this role you will need to demonstrate a combination of deep level technical understanding in hosted IAAS, aligned with the consultancy skills required to guide and inspire customers and lead delivery teams.
Whilst the role involves working with a variety of customers, you may be engaged as a Technical Design Authority (TDA) for specific named accounts.
This involves being accountable for the overall architecture, supported by fellow TA's and Engineers.
As the TDA, there will be regular client interaction and oversight on the managed platform as it evolves during the term of the contract.
**What you'll be doing**
- Assist in the pre-sales process to ensure designs fulfil both customer requirements and operational efficiency goals.
- Work within project teams as a Technical Lead on solution design, deployment, and support transition.
- Work closely with remote delivery and operational teams within NTT.
- Be an ongoing technical design authority for larger customers after go-live (TDA)
- For named TDA accounts, integrate into the customer design and architecture boards/forums.
- Consult with new and existing customers to deliver value added technical and professional services such as capacity planning, security audits, performance optimisation, customer premise deployments and migrations.
- Create and maintain design documentation for internal and external use.
- Fulfil occasional out of hours responsibilities to support project implementation (e.g.
migrations).
- Maintain technical competencies across a wide-ranging set of data centre and Internet technologies.
- Employ soft skills to assist in creating a positive experience for the customer.
- Following training, be an authority on all NTT technical products and services.
- Ensure time spent on customer engagements is in-line with the services sold, highlighting any misalignment to the management team.
**What will make you a good fit for the role?
**
**What would make you a good fit for this role?
**
**Skills and Experience**

**_
Standard_**
- Extensive experience in an IT Technical/Professional Services role, or relative experience in architecting and delivering complex scalable, resilient, and secure hosted infrastructure solutions.
- Capability and confidence to support pre-sales activities across NTT's client base.
- Comfortable owning, leading, and executing project deliverables, providing technical oversight and quality assurance to meet customer objectives and expectations.
- Familiarity in working with clients of varying size and profile, from global majors to mid-size enterprise clients and public sector.
- Experienced within a project/programme managed environment with structured meetings, methodology, and associated deliverables.
- Demonstrable experience in producing high-quality design documentation, from architectural level through to detailed design.
- Previous involvement in reviewing both the technical and financial elements of proposals and statements of work to ensure scope, deliverables and resources meet the stated requirements and objectives defined within.
- Possession of excellent interpersonal, written, and oral communication, and organisational skills.
- Capability to manage customer expectations when things don't go to plan.
- Proven ability to work under pressure whether alone or as part of a team.
- Tenacious attention to detail and quality.
- Currently hold, or willing to complete SC & DV Clearance checks where required.
- Valid UK Driving Licence, or willingness and ability to travel is essential.
**_
Technology Domain_**

Mandatory Skills

Architectural, design and delivery expertise of:

- Expert or multiple Professional level accreditations, with a proven capability in the architectural design, implementation, migration, and operation of private, public, or hybrid cloud environments.
- Azure Public Cloud knowledge and related cloud technologies
- Core VMware product set in both single and multi-tenanted environments
- Strong understanding