Computer Care is an IT and Telecom consulting firm. We are partnering with TeamLogic IT, one of the largest IT Consulting and Managed Service Provider, in USA. We are a national provider of technology services and solutions for businesses of all kinds. Unlike many managed service providers (MSPs), we focus on business andtechnology. We understand that not all organizations are alike and work hard at delivering solutions tailored to your unique business goals and challenges. Our philosophy is simple - we work with you the way we'd want someone to work with us.**Remote IT Support Helpdesk Level 1**Job requirement:- **Makassar Residence Only! (Must be currently living in Makassar!)**:- Technical school (SMK) graduate, Diploma and Bachelors are acceptable in related field- Fresh graduate also welcome- Excellent English Skill in Listening, Speaking, Writing and Reading (**strong requirement!**)- **Strong will and passionate in learning IT**:- Excellent communication and customer service- Good basic troubleshooting IT skill- Good problem-solving skills- Good understanding in networking such as LAN and WAN, TCP/IP and etc.- **Must be able to work on night shift (overnight until morning schedule)**:- Job experience on related field is **huge plus!**:- **Must be willing to ATTEND the selection process during the night shift schedule!**:- Any official IT Certification is a **huge plus!****Job Description**:- Will be working with overseas client to provide IT Support- Prioritize incidents and service requests according to defined processes to meet defined SLAs.- Use remote tools and diagnostic utilities to aid in resolving support requests.- Installing and configuring hardware and software components throughout various network infrastructure devices over long distance (remote).- Install antivirus software and ensure virus definitions are up to date.- Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.- Establishing good relationships with all departments and colleagues.- Ensuring company safety and security standards are met.Salary and Benefit info:- Total **GROSS** salary starting Rp 6,000,000 (including benefit below)- Health care benefit- Paid vacation- Public holiday bonus- Many more!Please submit your resume and must be written in **English!** Failing to do so will be resulting in **instant rejection!****Job Types**: Full-time, Fresh Graduate**Salary**: From Rp6,000,000 per monthApplication Question(s):- Pekerjaan ini mengharuskan komunikasi dengan client luar negri. Apakah anda fasih berbahasa Inggris? Resume/CV harus dalam BAHASA INGGRIS! Calon pelamar wajib sedang tinggal di Makassar! Jika salah satu kriteria diatas tidak terpenuhi maka akan langsung ditolak!
