It Costumer Support

Job Description:
Supports customers by providing helpful information, answering questions, and responding to complaints Acknowledging and resolving customer problems Maintaining a positive, empathetic and professional attitude toward customers at all times Knowing our products inside and out so that you can answer questions Maintains customer records by updating account information Minimum Qualifications:
Bachelor Degree of information technology, systems information Has experience and fresh graduate to be welcome Strong analytical and planning skills; Good communication and presentation skills; Excellent problem-solving skills; Ability to stay calm when customers are stressed or upset