Head Of Tenant Relation

Minimum Bachelor's Degree (S1) in Management, Civil/Industrial Engineering, Communication or a related field;
Minimum 9 years of working experience in tenant relations or estate management, with at least 3 years in a managerial position;
Experience in an industrial estate management company within the mining or mineral processing sector;
Strong leadership, service-oriented mindset, and strategic thinking;
Ability to effectively handle and resolve tenant complaints;
In-depth knowledge of industrial estate regulations, licensing, and tenant support services;
Proficient in project management, cross-department coordination, and managerial reporting;
Willing to be placed in North Morowali, Central Sulawesi, with a roster working system.
Job Descriptions :
Provide reports and act as the main liaison between the company and tenants in following up on tenant needs, complaints, and requests related to estate facilities and services;
Coordinate with relevant departments (engineering, security, estate management, etc.) in resolving tenant operational issues;
Supervise administrative processes related to tenants, such as lease agreements, notification letters, and monthly tenant reports;
Prepare and oversee the operational schedule for transportation;
Ensure vehicles and routes are maintained in optimal condition;
Prepare operational reports and evaluate transportation needs;
Provide strategic input to management regarding estate development based on tenant requirements;
Analyze tenant needs and trends, and provide recommendations to enhance the estate's competitiveness.
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