About the Role As our Growth Manager, you’ll be an integral part of our GoPay team based in Jakarta. Focusing heavily on understanding consumer metrics, you will employ your stellar strategic and tactical capabilities in efforts to identify, exploit, and optimize growth opportunities based on correlation insights of consumer behavior. You'll have ample opportunity to hone in on your knowledge of data and analytics, and utilize your business acumen and project management skills daily. Your efforts will directly impact the nature and success of how we engage with our users, how our users adopt GoPay’s products, and how efficiently we can extend our services throughout the region and beyond. What Will You Do Take direct accountability over a talented team of growth leads, as well as their targets and budget Manage experimentation pipeline, especially within owned and operated channels Lead by example, come up with hypothesis design, present and collect feedback, and execute experiments to meet the business objective Analyze the results of experiments and decision-making around scaling, modifying, and ending campaigns, individually and with team members in the POD Oversee the hiring, onboarding, learning, development, and calibration for all direct and dotted-line Growth Functions (note: there are Growth team members embedded within each GoPay use case pod or business unit) Serve and partner with Use Case Pod Leads on strategy decisions Establish a primary partnership with Data Science & BI leadership for foundational work (e.g. operational partner inputs to data science models, helping design KPI dashboards) Act as a key collaborator with the Product Management team (both for GoPay and for Gojek Growth Platforms) to communicate needs for Growth tool enhancements, UX optimization ideas, and better delivery of incentives within product groups What You Will Need A BS/MS in Business, Engineering, Computer Science, Math, Economics, Statistics, or equivalent experience, with strong knowledge of SQL At least 5 years of operational work experience, especially in a consumer technology company At least 2 years of people management and development experience Strong project management skills to manage complex projects and to prioritize multiple internal and external stakeholders Familiarity with tools such as Trello, Favro, Jira A creative, design-thinking, and problem-solving mindset, with sharp business acumen Proficiency with multiple analytic and database tools common within a marketing organization (e.g. MixPanel, Tableau) A strong team player with exceptional team synergy skills; a passion for collaborating, influencing, and leading cross-functional teams About the Team Growth teams are embedded in the Product Groups to help the team significantly increase the number of transacting users by accelerating product core values to users based on a robust experimentation process. We identify, exploit, and optimize growth “hack” opportunities based on correlation insights through funnel and customer behavior analysis.As GoPay's Growth team, we serve more than 200 million transactions every month, and strengthen the business by heavily relying on our customer's needs and behaviors to offer the best and more suitable recommendations and promotions. Our team is constantly seeking the best ways to extend our product value through our most up-to-date data and marketing solutions.In this team, we seek to improve ourselves by learning from everyone. You will get to collaborate with almost every team there is at Gojek, from Product Management, Data Science, to the Operation team. We're a melting-pot for the Econ, Marketing, and the Data geeks. When we aren't running scripts or launching campaigns, we enjoy a good team gaming session, imposing ourselves in Among Us or building an alibi as the "Loyal servant of the Arthur" in Avalon (hey, I'm not the minion guys ).At the moment, we are aiming to upgrade our operation through automation and machine learning. If you are interested in solving business problems through the latest cutting-edge data solution, this is the right place for you! About Us Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and dozen other products. It is Indonesia’s first and only decacorn. It's also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.' Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business and MSMEs.As of 2018, Gojek processed more than $9 billion annualised gross transaction value across all markets where it operates - in Singapore, Thailand, Vietnam and Indonesia. We have the largest food delivery product in Asia, (outside of China), and the largest payments wallet in Southeast Asia.Our investors include Google, Facebook, PayPal, Sequoia Capital, Tencent Holdings among others.Gojek is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.
