OverviewEach Club General Manager has four direct reports: membership sales, club operations, fitness management and group exercise.
They are responsible for a target-based monthly performance for the entire profit and loss of the Club.Key ResponsibilitiesLead & manage the overall Club business and team to deliver specific KPIs & budgetsTake overall responsibility for attracting, recruiting, developing, retaining and engaging the right people at club level to deliver business resultsClub budget and company's objectives and KPIsManage the day to day operations of the Club ensuring the Club delivers operating excellenceEnsure the delivery of an excellent member serviceDevelop the business actively by building strong relationships with members and build new lead generation plan and identify new business opportunitiesProvide strong leadership which role models company values, demonstrates cultural awareness and maintains high personal visibility within the ClubQualificationsCandidate must possess at least Bachelor's Degree in any field5+ years fitness & health/service/retail experience ideally with previous experience of leading and managing a teamGood leadership skills with successful track record of developing people and spotting talentExcellent knowledge of industry and operational challengesAble to deliver real improvement – able to get things done, strong influencing skillsGood communication skills with all levels of the businessAbility to communicate both verbally and writing in English as well as in BahasaStrong desire and ability to motivate and inspire people and teams
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