Introduction
Our Mission
Mercari is a Japan-based company with the mission of “creating value in a global marketplace where anyone can buy & sell.” Having continuously worked toward this goal since our founding in 2013, we are now transforming from a startup into a global player. While this transformation brings its own specific set of challenges, we believe that solving them one after another will allow us to fully achieve our mission. Are you interested in working together to take on these exciting challenges?
Our Culture
Mercari’s culture has been central to the company since our founding, with the three core values of Go Bold, All for One, and Be a Pro. In addition, the “Trust & Openness” value was introduced to embody our culture of mutual trust, where information remains transparent and rules are kept to a minimum. Regardless of how big Mercari gets, our culture is essential to achieving our mission and will be promoted throughout our organization.
Position Overview
Work Responsibilities
We are looking for someone who is committed to solving problems and creating a place where engineers can play more active roles in the company.Mercari's engineering organization has members from a variety of backgrounds. Our managers lead teams with diversified experiences, nationalities, cultures, etc., and are responsible for drawing out the full potential of the teams and individuals, as well as producing greater results. The main components of the role are as follows:
Looking for someone who can commit to the goal of maximizing the engineering team’s output
This position is a management role with the main purpose of maximizing the Site Reliability Engineering (SRE) team’s output
The SRE team builds servers and networks for the Mercari app, automates systems, and handles outages while also developing and operating software to increase system performance, reliability, and scalability
SRE engineering managers must work with the team to propose and implement measures to support team members, nurture their professional growth, and expand the team as a whole; and by doing so ensure that the SRE team functions effectively across Mercari as a whole and contributes towards maximizing the output of the company
Engineering Culture
Technology Stack
Bold Challenges
Planning and promoting measures to help the SRE team members fulfill their roles
Developing and promoting a long-term vision and roadmap for Mercari’s systems
Planning and promoting measures to increase system performance, reliability, and scalability
Proposing and implementing strategies to solve problems and improve the engineering organization, such as:
Proposing and developing new tech projects (projects by the engineering teams) with team members
Planning and running internal events (EM Philosophy Talk, Lunch & Learn, etc.) with the aim of sharing knowledge and increasing understanding of the organization
Participating in hiring and PR activities to grow the engineering organization
Maximizing engineering output and encouraging career growth through tasks such as:
Handling goal setting and evaluations for engineer growth each quarter, in addition to holding 1-on-1 meetings for regular communication and feedback
Assigning projects and roles to engineers, considering future career growth
Required Experience
Basic understanding of TCP/IP, HTTP, and other network protocols
Programming ability sufficient to build any applications or middleware necessary to fix bugs or improve system performance and reliability
Ability to trace and solve technical issues (performance drops, etc.)
Management experience such as mentoring engineers and working on projects across teams
Preferred Experience
Ability to communicate in English
EDesigning system architecture
Making technical decisions for a team as a tech lead
Hiring engineers (screening applications, interviewing, direct recruiting, hosting events, etc.)
Screening Criteria
Capable of understanding project priorities and assigning engineers appropriately
Possesses extensive technological expertise and desire to learn new technologies
Capable of understanding individual engineer’s motivations and encouraging both their personal growth and that of the business
Possesses strong communication ability to solve organizational problems
*For details, please seethis page
Language Requirements
English or Japanese: Business level
Related Article
Running a Platform With More Than 16.5 Million Users: The SRE Team’s Ideal EM! #WorkWithMercari
Working Conditions
Employment Status
Full-timeProbationary period: First 3 months after joining the company. (During this period your contract conditions will be the same as that of a permanent employee.)
Office Location
Roppongi
Work Hours
Scheduled working hours: 10 AM – 7 PM
Currently, due to COVID-19 pandemic, we have introduced a full-flex system without core time to increase the choice of working hours and allow for more flexible working styles.(*does not apply to all positions)
Holidays
Two days off per week (as well as national holidays, New Year's break, etc.)
Paid leave, congratulatory and bereavement leave, relax days, sick leave
Salary
Annual salary paid in 12 installments (monthly)
Based on skills, experience, and abilities
Reviewed twice a year
Benefits
Complete health and social insurance
Incentive program
Support systems, including those that benefit employee family members
Language learning support
Translation/interpretationsupport
*See this page for details.
Media
Corporate Sites
Mercari, Inc.
Souzoh, Inc.
Mercari US
Owned Media
Mercari Careers
Mercari Engineering Portal
Mercan - Introduces the people that make Mercari
Mercari US Careers
Mercari US Blog
