Patrique Mercier Recruitment is thrilled to announce an opening for a Dutch Speaking Customer Support Representative for the Food Delivery Service Department. In this pivotal role, you will provide outstanding support to Dutch-speaking customers, helping them with inquiries related to food delivery services. Your exceptional communication skills and dedication to customer satisfaction will play a crucial role in enhancing the overall customer experience. If you are passionate about food delivery and excellent service, we encourage you to apply!
Responsibilities Provide exceptional customer service to Dutch-speaking clients through phone, email, and chat. Assist customers with inquiries regarding orders, delivery times, and service-related questions. Effectively resolve customer complaints and provide timely solutions. Document customer interactions and maintain accurate records in the CRM system. Collaborate with internal teams to ensure a smooth and efficient delivery process. Stay informed about services offered and updates in the food delivery industry to provide knowledgeable support. Fluency in Dutch and English; proficiency in additional languages is a plus. Previous experience in customer support, ideally within the food delivery or hospitality sector. Excellent communication and interpersonal skills. Strong problem-solving abilities and a customer-oriented mindset. Familiarity with CRM systems and standard office software. A positive attitude with the ability to work in a fast-paced environment. Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Great Salary Fully Paid Relocation Package ( flight, transfer and hotel ) And more....
