Desk Collection

Job Description

• Collect payments from the customers via Phone Calls

• Keep tracking of assigned account to identify outstanding debt

• Negotiate pay-off deadlines or payment plan

• Investigate and resolve discrepancies while also create trust relationship with debtors when possible to avoid future issues

• Take the initiative to make collection strategies

• Doing work based on company and collection regulations

• Will be able to Achieve the KPI for personal performance and team

• Make activity report and regulary report to Team Leader

Qualifications

• Candidate must possess at least SMU, Diploma, Bachelor's Degree in any field. Max 30 years old

• Required language: Bahasa Indonesia,

• At least 1 Year(s) of working experience in the related field is required for this position.

• Required Skill(s): Communication, Computer, Negotiation, Customer Handling, Collections

• Preferably Staff (non-management & non-supervisor) specialized in Finance - Corporate Finance/Investment/Merchant Banking or equivalent.

• Experienced in Fintech Industry will be advantage

• Familiar with Collection Strategies and Creative in Negotiating Repayment Terms and Method

• Have Experienced in Recovery is Plus

• Good Computer Skills is A Must

• Familiar with Collection's Target and KPI Achievement in Team

• Able to Work Together with Team or by Yourself

• Willing to Work Shiffting and Under Pressure

• Will be Able Join ASAP

Location at Cermati.com

Jl. Tomang Raya No.38, RT.5/RW.1, Jatipulo, Palmerah, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta 11430