Customer Success Executive

Do you want to go stepping up your next career? Do you feel challenged working in a startup company? Are you interested in English speaking environment?TechGrid Asia is hiring! Set an eye for a focus-on-detail career? Start here at TechGrid!Headquartered in Singapore, we have expanded to Indonesia with an office in Yogyakarta. Our company focuses on providing support and development matters.Currently, we are looking for someone who can enggaged between company, client, jobseekers and partners. You can learn A-Z about customer services, marketing from our experts while also expanding your knowledge of the whole business world along with its supporting aspects.What you will learn:Experience working with the experts in the related field who will gladly share their knowledge and experience. Grant yourself a bigger opportunity to speed up your career growth in the IT world in the near future.Develop your communication skills when you are asked to explain your decisions and/or elaborate on your thought processes to the team and even clients. Be open to receiving feedback to excel in work.Be a more resourceful person as you manage to find innovative solutions to every problem you're encountering in this collaborative programming environment. Your experience here will be very beneficial particularly if you have a dream of being a CTO at your own startup. What you will do: Handling all customer success in our projects/companyHandling email from clients, jobseekers, partnersHandling Social media channels (Facebook, LinkedIn, Google,etc)RequirementsGreat communication, negotiation and written skillsAble to speak and write in englishDynamic, driven, bubbly and fun loving personalityResponsible, sens of urgency and ownershipIndependent and able to work in a teamCustomer-centric both via writter and in personOpen to learn new experience as customer support-successGood at desigining content social mediaPreferebly candidate who lives in Jogja at the moment.