Customer Services Planner - Pasuruan

Be a part of a revolutionary change At PMI, we've chosen to do something incredible. We're totally transforming our business and building our future on one clear purpose - to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Wherever you join our crucial 47,000-strong Operations team, you'll have the opportunity to make an impact. PMI's shift from selling cigarettes to our new smoke-free products has changed the way we work. New products bring new challenges - in the way we source and buy raw materials, in the way we engineer and manufacture, and in our supply chain planning. We are looking for Customer Services Planner to be based in Pasuruan. Your 'day to day' - Responsible in developing production planning and schedule for Prototype Cut Filler/Primary (Kretek, White and TLA), and Cigarette/Secondary (SKT, SKM, SPM, TLA and Filter) processing to match with expected timing from requestor. - Through consideration to build production schedule needs to be accommodated in term of: Accurate quality, quantity and time delivery, production material availability (tobacco, cut filler and NTM's), machine readiness, manpower allocation, maintenance activity, machine conversion impact. - He/she also act as a point of contact of Pilot Plant customer by providing information related to schedule, material status and order progress to meet on time delivery and maintain customer satisfaction. Who we're looking for - Minimum 2 years in cigarette manufacturing industries or relevant industries - Minimum 2 years experiences in role of customer services / production planner / communication channel / Customs & Excise / Quality Assurance - Having knowledge and experience of secondary processing / primary processing / SAP or COUPA Administrative - Able to work in shift when needed - Knowledge on Excel with Intermediate Level and other microsoft software - Open to be placed in Pasuruan. What we offer Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: - Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore. - Be part of an inclusive, diverse culture, where everyone's contribution is respected; collaborate with some of the world's best people and feel like you belong. - Pursue your ambitions and develop your skills with a global business - our staggering size and scale provides endless opportunities to progress. - Take pride in delivering our promise to society: to deliver a smoke-free future To join our growing team