Customer Service Staff

- Take inbound calls or email inquiries from customers or clients.
- Assist them, in Indonesian/English language, regarding our product and service.
- Must meet or exceed minimum requirements for productivity, availability and quality requirements.
- Ensure proper documentation of activities in solving problems, requests from clients and/or if any actions taken.
- Handle customer/client's complaints, claims and queries.
- Doing any requested tasks as ordered by user.

NICEpay is an Internet Payment Gateway Provider which brings you a reliable technical support and proven expertise in local system integration, empowering merchant boarding, and maintenance. We are empowering merchant to secure its e-commerce revenue streams from anywhere in the world with our enhanced Fin-Tech solution. We are IT company working with banks and online merchant in delivering Internet Payment Gateway Solution for your e-commerce business.