Customer Relations Staff

**Role Description**

This is a full-time on-site role for a Customer Relations Officer located in Jakarta.
The Customer Relations Officer will be responsible for handling customer needs, managing customer accounts, contacting potential customer and make an appointment, and providing support to clients.
The Customer Relations Officer will also be responsible for building and maintaining positive relationships with clients, ensuring that customers' needs are met, and meeting customer retention targets.
**Qualifications**
- Interpersonal Skills and Customer Support expertise
- Analytical Skills and Customer Satisfaction strategy skills
- Client Relations experience
- Excellent communication, problem-solving, and conflict resolution skills
- Ability to work collaboratively and independently in a fast-paced environment
- Experience in the customer service industry is a plus
- Bachelor's degree in Business Administration, Marketing, or a related field

Industry
- Financial Services

**Job Types**: Full-time, Fresh graduate

**Salary**: Rp3,000,000 - Rp6,000,000 per month

Application Question(s):

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