Customer Relations Agent

Details of the offer

TÜR Coffee Co is looking for a **Customer Relationship Agent**!
For this position, your primary responsibility will be **nurturing relationships with anyone that shows interest in TÜR** as a brand including home brewers, and coffee shops through various messaging platforms such as Instagram, WhatsApp, and Tokopedia.
**Soft/personalized engagement model**:

- Engaging in conversation with a growing list of new profiles that showed interest in TÜR
- Showcasing TUR's products and values whilst guiding potential customers toward their buying decisions
- Building reputation by sending every customer personalized post-purchase support Direct Message (DM)
- Gathering product feedback from customers and giving back tailored thank you response
- Maintaining customers' loyalty by updating them with brand news as well as introducing them to other/new/upcoming products

Profile entities:

- Home brewers
- Coffee shops
- Coffee roasters
- Coffee farms/producers
- Other business partners

A couple of traits that will prove useful in doing the activities above:

- Deep knowledge and hands-on experience with specialty coffees
- High proficiency in proper conversational English writing

**Job Types**: Full-time, Part-time
Part-time hours: 40 per week

**Salary**: Rp2,500,000 - Rp4,500,000 per month


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Job Function:

Requirements

Eksport Customer Service At Surabaya

Qualifications: 1. Min. graduate from SMA / SMK 2. Able to operate Ms Excel & MS Office 3. Good written & spoken in english (preferred) 4. Able to do admi...


Interbenua Logistindo - East Java

Published a month ago

Customer Care & Marketing Support Senior Staff

Organize credit proposals, memos or any other related document with credit proposal Check and support Marketing to complete all required document to be proc...


Pt Kdb Tifa Finance Tbk - East Java

Published a month ago

Customer Service Support Coordinator Mojokerto

_Guide our consumer and partners in using our products, manage service enquiries and disputes arising from our consumer and partners, provide excellent custo...


Pt. Valdo Sumber Daya Mandiri - East Java

Published a month ago

Mandarin School Agent(Remote Job)

1. About Us:We are Hangzhou Tianwa Network Technology Co., Ltd (Tianwa online mandarin school), which has been focusing on Chinese online education for 14 ye...


Hangzhou Tianwa Online Mandarin School - East Java

Published a month ago

Built at: 2025-02-07T13:49:33.853Z