Customer Engagement Manager

Job Summary- This role will be responsible for communications and campaigns to existing customers.- Job Qualifications- Required:

- Bachelor's Degree preferably in communications discipline and 3 - 5 years experience in marketing or communications area
- Preferred:
- An excellent communicator
- Familiar with CRM or customer management platforms and comfortable with the use of marketing technology
- Job Accountabilities - Key Accountabilities- Responsible for communications and campaigns to existing customers
- Create and maintain relationships between Zurich and its P&C customers
- Communicate benefits to customers to increase engagement and satisfaction with Zurich
- Work with the Customer Knowledge and Experience team to ensure clear customer journey and engagement path
- Utilize input from data analytics segmentation to ensure relevant and motivating customer communications
- Create and implement new standards for renewal communications which lead to greater customer retention

**You are the heart & soul of Zurich!
**

At Zurich, we like to think outside the box and challenge the status quo.
We take an optimistic approach by focusing on the positives and constantly asking What can go right?
Let's continue to grow together!
- Location(s): ID - Jakarta
- Remote working:

- Schedule: Full Time
- Recruiter name: Salsabila Senamelia
- Closing date: