The Flexi Group is the leading flexible workspace operator in Asia with over 40 locations across 12 cities.
Our vision is to be the largest and most renowned regional flexible workspace operator for number of locations, member experience and brand recognition.
The Flexi Group includes the Hive, Common Ground and The Cluster.
If you are commercially savvy, business minded, passionate about people, hands-on with a great can-do attitude, and have high entrepreneurial instincts, then you could earn a place on our dynamic top team as we look to expand across Asia.
As a leader, you will be expected to do the following:
**Roles and responsibilities**
**Operations and space management**
- Work with Location Managers and the community team to ensure that all locations are run successfully and efficiently, and are in top condition
- Coordinate with the People team to track each location's individual progress and performance based on the Evaluation and Assessment metrics
- Ensure, resolve and improve different locations and that all issues are fixed in a timely and cost-effective manner
- Oversee all maintenance issues
**Sales and enquiries**
- Work with the Community team and Sales department to ensure tours and sales are conducted in the most compelling way
- Work together with the Marketing Team to develop sales strategies, and ensure proper execution
- Build, develop and maintain relationships with brokers, members and potential new landlords
- Ensure quarterly Membership Targets & Revenues are achieved
- Ensure Sales Pipeline and Occupancy Chart are up to date and complete
- Take charge of large deals and lead by example
**Events and community building**
- Develop and expand Community Partnerships in a range of industries
- Attend networking events and be the face of the company
- Drive and inspire the team to be active on the Community News Slack group and to come up with new, fresh and interesting content social media content
- Work with the team and Events to inspire and drive the planning, execution and monitoring of events and workshops across all locations
**Admin and finance**
- Review P&L for all locations, and make recommendations for improving revenue, and reducing costs
- Work closely together with Business Admin and Accounting personnel to ensure that all bills are posted on time, and all payments are applied to invoices
- Produce and submit a monthly Manager/P&L reports
- Ensure all documents, manuals, contact details are updated
- Ensure Aged Receivables are chased and that late payments are followed up in a timely manner to ensure our Aged Receivables remains at a minimum
**Team management**
- Oversee team performance, happiness and achievements and bring to the attention of the management team any high-performers and/or team issues
- Identify the team's training needs and suggest to the People team as required
- Keep track on the team's ongoing progress
**Requirements**:
- 5+ years experience in a managerial capacity - experience within startups, coworking or related companies and industries will be an advantage
- University degree holder preferred, but not required
- Strong commercial and business acumen
- Prior customer service, sales and operational experience a plus
- Strong knowledge of P&L and reporting measures is a MUST
- Must have strong verbal and written communication skills
- Exceptional organisational and multitasking skills
- Polished personal presentation and communication skills
- Ability to handle pressure and fast thinking
- Attention to detail and plenty of initiative
- Must demonstrate core values of integrity, dependability, self-awareness, excellent work ethic, and empathy for others around them
**Benefits**
- Team activities and annual company-wide events
- Exclusive discounts at partnered restaurants, bars and gyms
We are an equal opportunity employer
We are committed to creating an inclusive, respectful environment that embraces your individuality and talents.
All appointments and promotions are made on the basis of performance and ability.
We are committed to the continued development of the personal and business skills of our employees and you will be treated in a fair and unbiased way and given every encouragement to realise your potential.