Content Ops Supervisor

**About the Role**

Your role is important to maintain Go-food as a product brand across marketing, content, and advertisement collaterals.
A consistency and someone who is self-driven and wants to collaborate as a team will consider for this role.
You will expect to lead our Go-food content across the East Java-Bali-Nusa Tenggara (EJBN) region.
Your skills will be shaped by being involved through content monetization ideas and how to maintain content quality at the same time.
You are responsible for an end-to-end process of operational-related content; including but not limited to commercial and excellence activities.
**What You Will Do**:

- Responsible for all content-related Ops activity in the EJBN region, including but not limited to promo and regular campaign, basic inquiries, and outlet management
- Create and maintain frequent collaboration with other stakeholders in order to ensure all requests are well-executed
- Involved in content tracking and report progress, issues, and implemented strategies with Head of Content
- Responsible to lead a team in order to achieve team goals and performance

**What You Will Need**:

- Bachelor's degree in any major, preferably in Communication/Management/Business
- At least 3 years working experience in Content Ops or Content reviewer, with 1-year experience in leading a team
- Able to perform negotiation skills respectfully with Stakeholders and leadership skills
- Familiarity with operating Google drive, spreadsheets, presentations, etc
- Able to write and communicate in English in order to manage content review and liaising with stakeholders in daily basis

**About the Team**

We are a highly flexible team that holds each individual accountable for their own delivery of KRs and initiatives.
We operate through Zoom calls (30%), WhatsApp (30%), and Slack (40%).
As a team, we're concerned not only with the growth of the company, but each other's personal growth and well-being, too; we enjoy bonding over our shared love of good food and hilarious memes (a peek at our WhatsApp group would probably just show a whole collection of memes we've sent each other).
With WFH becoming more normalized, you best believe we've been sharing our favorite ways to prioritize a healthy work-life balance at home (Netflix marathons, anyone?).
**About Us**

Gojek is a Super App.
It's one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and dozen other products.
It is Indonesia's first and only decacorn.
It's also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
**Our Mission**: To create and scale positive socio-economic impact for our customers, driver-partners, business and MSMEs.
As of 2021, Gojek processed more than $9 billion annualised gross transaction value across all markets where it operates - in Singapore, Thailand, Vietnam and Indonesia.
We have the largest food delivery product in Asia, (outside of China), and the largest payments wallet in Southeast Asia.
Our investors include Google, Facebook, PayPal, Sequoia Capital, Tencent Holdings among others.
- Gojek is committed to building a diverse and inclusive workplace and is an equal opportunity employer.
We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status._