Develop collection team of HCID by conducting training and socialization to designated collection team member in regard to the objective of all training module and material,
Responsible in delivering training for Desk and/ or Field Collection.
To deliver all required training programs accomplished as timeline to specific designated collection team
To manage training class to be conducted and executed as training manual standard
Training preparation including mastering training material and manual
To provide training report and activity updates to Training SPV in timely manners
Deliver Collection Training for Non-mass position (when required)
Comply to company rules and regulations
Bachelor in any education background
Training background, mass position training to be preferred
Minimum 2 years experience in Training
Experience in managing online and offline training for customer service, collection or mass position
Good Communication skill verbal and written
