Collection Trainer

Develop collection team of HCID by conducting training and socialization to designated collection team member in regard to the objective of all training module and material,

Responsible in delivering training for Desk and/ or Field Collection.
To deliver all required training programs accomplished as timeline to specific designated collection team

To manage training class to be conducted and executed as training manual standard

Training preparation including mastering training material and manual

To provide training report and activity updates to Training SPV in timely manners

Deliver Collection Training for Non-mass position (when required)

Comply to company rules and regulations
Bachelor in any education background

Training background, mass position training to be preferred

Minimum 2 years experience in Training

Experience in managing online and offline training for customer service, collection or mass position

Good Communication skill verbal and written