The Wholesale Payment Operations team is r esponsible for managing Cash, Trade, and Support Operations units in Wholesale Payment Operations.
**Key Responsibilities**:
- Develops, recommends and executes business plans for team
- Exhibits a full knowledge and thorough understanding of the entire operations functions
- Ensure good control and compliance to corporate policies and regulatory requirements which are relevant to Operations
- Risk Management - local focus on controls, manual processing, and continuous improvement.
- Working as cross functional team with peers such as other operations teams, technology, sales, product, CSU, ORM, Finance, compliance, hubs and other operations groups at strategic level
- Perform regular review on Standard Operating Procedures in Wholesale Payment Ops
- Support local working committee to comply with regulator such as LOC, LRR, etc.
- Participate in Banker Association such as FBAI, ASWIFTINDO & ASPI
- Maintain relationship with local banks and regulator for operation purpose
- Business Continuity Plan coordination
- Allocates and coordinates resources and handles personnel related issues within the parameters of the firm's policy
- Responsible for the direction and training of subordinate team leaders
- Appraise Operations team performance semi-annually
- Maintain teamwork and healthy working environment
- Work on automation project to create efficiency and reduce operation cost
- Approve transactions within established limits and obtain approval for those beyond the limits from higher management
- MIS reporting/financial management of local operating budget
- Day-to-day resolution of complex problems and the execution of complex transactions
**Requirements**:
- University degree in Accounting/Finance/Economics/ Business Administration
- Minimum 5 years as Bank Operations as management role
- Proven leadership qualities and ability to use appropriate methods and a flexible interpersonal style to motivate and build a cohesive team for achieving department goals and objectives
- Possess good people management and leadership skills
- Effective delegating, planning and time management skills to meet strict deadlines and team objectives
- Ability to identify opportunities and promptly initiate action and escalate potential risks to minimize operational & financial loss
- Understanding of and experience in payment, deposit, liquidity and trade finance including general knowledge of SWIFT fields
- Understanding on rules and regulation relevant to the Wholesale Payment Ops, i.e.
UCP 600, SKBDN, ISBP, Bank Guarantee/SBLC- ISP98 - URDG, Documentary Collection/URR 725
- Ability to communicate proactively and openly with internal business partners and client to support business
- Demonstrate ability to implement and manage change
- Adaptability in maintaining best standards practice and adjusting effectively to work within new work structures, processes or requirements
- Excellent written and oral communication skills in English
- Implement technology as tools of automation to reduce manual process
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors.
Our first-class business in a first-class way approach to serving clients drives everything we do.
We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
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