Call Center Representative

Influx is a growing and profitable startup providing customer support for brands and tech companies on-demand, 24/7, every day of the year.
To achieve this, our operation includes agents and managers working around the globe.
Our head office is in Australia, and we currently have more than 1000 people around the world.
**Responsibilities**
- Diagnose and solve the customer's problems
- Strives for the one-contact resolution goal and eliminates the need for follow-up
- Go above and beyond to engage with customers
- Coordinate effectively with peers and your manager
- Contribute to a high-performance and friendly workplace culture

**Requirements**:

- **Male with strong verbal and written communication skills in English and great reading comprehension skills**:

- Strong troubleshooting skills
- Multi-tasking skill
- Logical and critical thinking
- Work ethics (initiative, proactive, and open to any feedback)
- Willing to learn new things, quick learner, fast adaptability
- Attention to detail and good problem-solving skills
- Comfortable working with the team and assisting others
- Laptop min 8 GB RAM, SSD is preferable
- Speed internet connection mínimal 20 Mbps (LAN Connection is preferable)

**Benefits**
- The flexibility of working from home without having to go to the office
- An international and diverse work atmosphere
- Extensive opportunities to learn from, and work with high-performing colleagues in a fast-paced environment

**Seniority level**
- Fresh graduates may apply!
**Employment type**
- Full-time only
- 44 hours per week

If you're the one that we're looking for, hit Apply!
We'd like to have a chat with you!
: )