BPO Management (Courier Fulfillment) - SPX Express (Makassar)Join to apply for the BPO Management (Courier Fulfillment) role at SPX Express.OverviewThe role involves managing manpower requests, maintaining the manpower database for turnover reporting and gap analysis, managing mitra courier relationships, and handling BPJS and private insurance coordination.ResponsibilitiesManage manpower requests by coordinating with vendors and the recruitment teamMaintain manpower database for turnover reports and perform gap analysisManage mitra courier with scope of work such as attendance, requests, recap warning letters, and escalate mitra issues to HRBPManage BPJS and private insurance with scope of work such as reconciling payments, requesting additional profiles, and coordinating in case of accidentsDo invoice reconciliationQualificationsDiploma or Bachelor Degree (S1) in Industrial Engineering / Management / Law or relevant fieldMin.
2 years of work experience in HR Admin / Vendor Management / Relationship ManagementStrong written and verbal communication skills and analytical thinkingExcellent with MS Excel/Google Sheets (VLOOKUP, SUM IF)Able to work under pressure at a fast-moving paceEnjoy roles that revolve around vendor management and performing repetitive daily operationsWilling to be employed under contractWilling to travelWilling to be placed in Makassar with full five working days WFOSeniority levelMid-Senior levelEmployment typeFull-timeJob functionOtherIndustriesInternet Marketplace Platforms and TechnologyInformation and InternetNote: This description keeps the core responsibilities and requirements for the role.
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