Assistant Chief Concierge

Assistant Chief Concierge

Raffles Jakarta

Assistant Chief Concierge

Details of the offer

Raffles Hotels & Resortsis a collection of award-winningluxury hotels located in vibrant destinations around the world. Unique with itsown distinct personality, each Raffles hotel distinguishes itself with thehighest standards of product and service.

We offer excellent career development and growth opportunities for ourcolleagues who have the talent, dedication, drive and passion to be part of aleading global luxury hospitality brand.

Raffles Jakarta is located in the central business district withinCiputra World 1, a prestigious new development comprising ashopping mall,an office tower, a residential tower and the Ciputra Artpreneurart museumandtheatre. Raffles Jakarta features 173 well-designed rooms andsuites exuding the elegant styleof Raffles hotels around theworld.Food & beverage venues include Raffles’ iconic WritersBar and the innovativeall-day dining Arts Café.The 2,600 squaremeterballroom is one of the largest in Jakarta, and alongwithstate-of-the-artmeeting roomsare the city'sfinestvenuesforsocial events and conferences. Forleisure, the hoteloffers a Raffles spa, gymnasium, outdoor pool,Jacuzzis, pool bar, tennis courts and a jogging track. The décor ofRaffles Jakarta features unique concepts of art and colours, with inspirationdrawn fromthe distinctive style of renowned Indonesian artist HendraGunawan.

“Embark on a unique career experience, a joyfuljourney of self-discovery” is the talent acquisition slogan of RafflesJakarta. A career opportunity with Raffles Jakarta is unique because all colleaguesat all levels commit to create a professional environment where they candiscover and unleash their unique potentials to achieve excellence. Every pieceof experience at work offers a learning opportunity. Therefore, work, seen fromthe learning perspective, constitutes a joyful journey of self-discovery.

If you would like to continue your episodes ofexcellence with Raffles Jakarta and at the same time focus on becoming yourbetter self, consider joining us as:

Assistant Chef Concierge

Summaryof Responsibilities

In charge of providing accurateinformation concerning hotel facilities, venues and functions and handling allguest inquiries in accordance with the established performance expectations.Responsibilities and essential job functions include but are not limited to the following:

•To consistently provide thoughtful, caring and sincere service•To lead and report to Assistant Front Office Manager in ensuring the concierge team offers the best service, knowledge and assistance to guests •To assist guests with mail, messages, and all inquiries•To assist with any plans or arrangements the guest intends to make during their stay•To assist guests regarding hotel facilities in an informative and helpful way•To follow department policies, procedures and service standards•To follow all safety policies •Other duties as assigned


Candidate for thisposition must be team players who are genuinely passionate about servingguests, at all times thoughtfully focusing on anticipating and exceeding theirexpectations. Candidate must be able to interact confidently with guests in anaturally friendly and engaging manner, to work fast as well as to deal withcomplaints patiently in order to turn them into positive experiences. To besuccessful in the job, candidates must be able to speak and write in Englishand to operate common computer applications for the job.Previous leadership experience required

Other Requirements:

Candidates must have authorization to work in Indonesia and enjoy vibrantcity life.

Source: Bebee2



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