Manage daily interior residential project operations coordinating closely with client managers, designers, operation team and warehouse or workshops to achieve agreed lead time and cost.
Become a sales champion in generating annual revenue targets and bottom line.
Lead and manage business processes and procedures implementation monitoring and continuous improvement to enhance overall customer experience.
Lead and monitor project progress; ensure project deals are well executed and designs are created as per client expectations.
Track, analyze, and communicate sales performance, operational lead time, customer feedback/complaints and also provide solutions when needed.
Execute a regular competitors' check and review to maintain Dekoruma market competitiveness and recommend new business strategy when needed.
Build, lead and nurture team in a professional manner in career building, goal setting and personal development during their work at Dekoruma.
Propose new product development to match customer demand/trend as part of business plan.
Build a good relationship with all internal and external stakeholders.
Bachelor degree in Business, Marketing, or related field, from reputable university
Minimum 6 years' working experience in home living or similar industry.
Excellent written and verbal communication skills.
Deep understanding of home and living, interior design and its best practices is a plus.
High attention to detail and initiatives, also able to work in a fast-paced environment.
Enthusiastic worker, possess an ability to handle multiple projects, prioritize and meet deadlines.
Well understanding about new trends and modern technology specifically in residential business.
Possess a strong ability to form meaningful relationships with people, being very approachable and relatable
