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Air Freight Manager

Air Freight Manager
Company:

(Confidential)


Place:

Jakarta


Job Function:

Customer Service

Details of the offer

An Air Freight Manager job has become available at a multinational logistics and freight company looking to expand their network in Jakarta.
About the Air Freight Manager Role:
As the new Head of Airfreight, you will be based in the Jakarta and be managing all operations from the airports and distributing containers across the country,
Key Responsibilities:

Manage and drive performance of a team of Import and Export Specialists (Agents and Supervisors)
Ensure customers and operations requirements are met and takes corrective actions in case of deviations from customer requirements
Act as subject-matter expert for OFR and AFR operations questions
Interact with customer service, operations, product, and global service centres, if required
Responsible for OFR and AFR overall P&L
Manage and control all ground cost margins and prepare monthly activity/revenue reports. Prepare and provide customers and overseas offices with rate quotations
Lead all related vendors to ensure the highest level of service is achieved as well as assists and answers customer inquiries and other related customer service functions
Responsible for the accuracy of invoices, bills of lading, shipping statements, and the achievement of key performance indicators (KPIs)
Assist in annual budget preparation for areas of responsibility
Supervise staff, responsible for hiring, coaching, training, and developing staff. Maintain employee records and completes yearly employee performance reviews

To succeed in this role as the new Air Freight Manager you should have a background within the airfreight industry and be familiar with customs and clearances.
Key Requirements
Eight or more years of air freight forwarding experience
Three or more years of leadership/management experience
Extensive knowledge of air freight export and import operations and customer service
High level of leadership skills (communication, motivation and interpersonal skills)
Demonstrated strong communication capabilities
Easily capable of making well-informed decisions

This exciting company has over 20,000 employees worldwide and operates in over 100 countries worldwide.
If you are interested in this opportunity and you are ready to take your career to the next level, and grow within an exciting company that has plenty of growth opportunities, this Air Freight Manager role is for you.
Please apply to this job directly, or send me an email to **********.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.


Job Function:

Requirements

Air Freight Manager
Company:

(Confidential)


Place:

Jakarta


Job Function:

Customer Service

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