Accounts Receivable Analyst

**Our vision is to transform how the world uses information to enrich life for all.
**
Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners.
The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible.
We do it all while committing to integrity, sustainability, and giving back to our communities.
Because doing so can fuel the very innovation we are pursuing.JR30692 Accounts Receivable Analyst
Perform, Monitor, and Report Activities
- Create customer AR invoices, debit and credit memos as directed
- Reconcile and enter customer cash receipts based upon customer remittance instructions
- Monitor invoice output and mail manual invoices within assigned portfolio
- Complete SAP Collection Specialist Worklist-Open Items (e.g., past dues invoices, debit claims, understanding the reason for credit memos, or open cash receipts within assigned portfolio)
- Ensure timely follow-up on broken promises and document outcomes in the Collections Specialist Worklist - Customer Contacts or Promise-to-Pay note fields
- Determine the root cause of slow payments and escalate serious account issues or potential losses to Credit Analyst, Sales management and/or Operations management according to policy
- Review payment discrepancies and customer claims for validity with customer programs or contracts and create disputes
- Process according to the policy, monitor for trends within a customer's portfolio
- Escalate serious issued and recommended actions for resolution ensuring full resolution of a dispute as the 'Dispute Coordinator'
- Ensure consistent and accurate documentation of all customer activities within the collections module and SAP
- Provide accurate and concise documentation to support settlement negotiations with customers
- Support department goals and key performance indicators
- Report doubtful accounts in compliance with Allowance for Doubtful Accounts policy
- Complete write-off requests in compliance with Bad Debt Write-Off policy
- Participate in cash flow forecast

Perform Month End Close and Controls
- Support monthly cash reconciliation
- Participate in Monthly Aging Review
- Support Account Receivable Operations Controls in compliance with SOX and department policies
Promote Teamwork and Communication
- Communicate account issues to management, Sales, members of the Credit and AR team, or other stakeholders in accordance with policies and procedures
- Establish and maintain cooperative and productive work relationships seeking win-win solutions with internal and external customers
- Negotiate settlement agreements between customers and the company
- Participate in department and/or cross functional projects supporting company objectives