Company Description At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
Job summary
Be the front line catalyst creating possibilities, solving problems, and establishing working relationships with customers. The Red Hat Sales team is looking for an Account Solutions Architect to join us in Jakarta, Indonesia. In this role, you will create new business possibilities, solve problems, and establish working relationships with our customers. You'll need to have serious technical expertise, passion for open source, thorough understanding of business processes, and the ability to identify and create business solutions across multiple technology platforms at the enterprise level. You will collaborate with our Enterprise Sales Team and Specialist Solutions teams to deliver the best solutions and ensure customer satisfaction. As an Account Solutions Architect, you’ll need to have excellent communication and people skills because you'll be a crucial part of the first in-depth experience our customers have with Red Hat.
Primary job responsibilities
- Provide presales technical support that includes solutions and architecture design, implementation, and verification
- Discover and analyze customer business and technical needs, identify the right technologies to solve customer problems, close the sales of proposed projects, and document proofs of concepts
- Answer technical questions given to the Sales team by prospective customers, potentially in the form of requests for proposal (RFPs) or requests for information (RFIs)
- Work closely with the Enterprise Sales team to develop account management and go-to-market strategy
- Deliver customer workshops for small to medium teams of both technical and non-technical backgrounds that shape and influence the customer’s use cases, and architect design decisions
- Serve as a subject matter expert on-site, addressing technical, development, and strategic IT requirements
- Architect, design, and present complex solutions to customers
- Demonstrate thought leadership in practice by producing reusable assets such as proof of concept (POC) tutorials, webinars, etc., and speaking at industry-leading conferences
- Support Enterprise Account Partners in delivering high-quality POCs and pilots to increase customer confidence in our offerings
Required skills
- 5+ years of presales and software architecture experience
- 3+ years of experience in middleware solutions like service-oriented architecture (SOA), business process management (BPM), and API management
- Experience and knowledge of Java and JEE technologies like Red Hat JBoss Middleware and its competitors for application deployment and operations
- Solutions sales mentality in an environment with multiple products and services
- Excellent written and verbal communication skills with extensive experience presenting to IT managers and C-level executives at large firms
- Motivated and able to work well as part of a team
- Willingness to travel
- Experience with the design and large-scale deployment of cloud-native and microservices architectures is a plus
- Experience with the application life cycle in agile environments is a plus
- Experience and knowledge of containerization, security and IT automation is a plus
- IT Industry or Red Hat Certification is a plus
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
