Account Manager

Serve as the lead point of contact for all customer account management matters

Build and maintain strong, long-lasting client relationship

Negotiate contracts and close agreements to maximize profits

Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors

Ensure the timely and successful delivery of our solutions according to customer needs and objectives

Clearly communicate the progress of monthly/quaterly initiatives to internal and external stakeholder

Develop new business with existing clients and/or identifies areas of improvements to meet sales quotas

Forecast and track key account metrics

Prepare records on account status

Collaborate with sales team to identify and grow opportunities within territory

Assist with challenging client requests or issue escalation as needed
5 years experience in a role that includes ATM, Debit, Payment, Banking & Fintech System

Having knowledge of financial products, ATM, debit, payment, banking & fintech system is preferable

Good communication in English both oral & written

Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role

Have good self motivation, fast learner, can do attitude, able to work as a team or able to work independently, good administration skill

Excellent negotiation & presentation skill

Willing to work in mobile environment & to be located in BSD or Jakarta Area